Music U Class Policy

Thank you for choosing Music U Class for your musical goals! To ensure that you and/or your child get the most effective and creative teaching experience possible, we have established this policy:

MISSION:

Our mission is to create a learning environment that instills the joy of learning music, playing music, and making music in any person at any age while establishing a foundation for lifelong growth and learning.

CLASSES:

Classes are offered weekly throughout the year for ages 0-5. They are 30 minutes in length and will typically include:

  • Singing

  • Dancing

  • Playing with percussion instruments

  • Storytime with a book that supports the monthly theme.

Each class follows the Music U calendar of monthly themes. If you would like to stay up to date on our themes, please subscribe to our class newsletter here.

E-MAIL COMMUNICATION

Music U Class uses email to communicate information regarding scheduling, billing, special events, and other news directly related to you or your student. Please make sure the Music U emails do not go to your spam folder by adding us to your contacts/safe sender list. See here for more information on how to set this up.

ON CLASS DAY

  • Community Music U Class: Please arrive at the class location at least 5 minutes prior to the start time to get your child settled and ready for class. If you are dropping into a class, please allow time to register and pay prior to class. Please plan to stay with your child for the duration of the class.

  • Private In-home Music U Class: Please arrive at the host’s home at least 5 minutes prior to the start time to get your child settled and ready for class. If you are dropping into a class, please allow time to register and pay prior to class.

SICK POLICY

Music U Class prioritizes the health and well-being of all students and staff. We encourage families to help us maintain a healthy learning environment by following these guidelines:

  • Staying Home When Sick: If your child is experiencing any of the following symptoms, please keep them home until they are fully recovered and symptom-free for at least 24 hours without medication:

    • Fever (100°F or higher)

    • Vomiting or diarrhea

    • Coughing, sneezing, or congestion (severe or accompanied by other symptoms)

    • Pink eye (conjunctivitis)

    • Rashes

    • Any other contagious illness

  • Communication: Please inform the Music U Class staff as soon as possible if your child exhibits any symptoms of illness after attending a class. This helps us take appropriate measures and inform other families who may have been exposed.

  • Returning to Class: Once your child has recovered and is symptom-free for at least 24 hours, they are welcome to return to class. We recommend consulting your pediatrician if your child has any underlying health conditions or concerns.

MUSIC U CLASS SUBSCRIPTION:

  • Billing: You'll be automatically billed at the beginning of each month.

  • Minimum: Classes must have at least 3 children signed up for the monthly subscription to continue.

  • Cancellation: To avoid the next month's charge, cancel your subscription by the 15th of the current month. Please provide written notification to info@musicunashville.com of your request to cancel.

  • Please note: We do not offer refunds or credits for missed classes.

MUSIC U CLASS DROP-IN:

  • Payment: You can prepay for a class or pay upon arrival via Venmo QR.

CLASS FEES:

  • Subscription: $60/month for a weekly 30-minute class

  • Drop-In: $18 per class

MATERIALS FEE:

  • Your first subscription invoice will include a one-time materials fee of $10

PARENT PORTAL: You will receive a username and password to log in to the Music U parent portal. There, you can see upcoming classes and current themes.

PAYMENTS & PAST DUE PAYMENTS:

  • Billing & Payment:

    • Frequency: Monthly in advance.

    • Delivery: Invoices emailed on the 1st, due by the 7th.

    • Payment Methods: Online via invoice link or Venmo @MusicU.

    • Automatic Payments: Available through "My Music Staff" software.

  • Late Fees:

    • Past Due: After the 7th of the month.

    • Late Fee: $10, charged every 15 days until paid.

    • Reminders: Sent via email for each late fee.

    • Paused Subscription: Class subscriptions will be paused for accounts that are 30 days past due.

Thank you for your commitment to music classes and for taking the time to learn about Music U. If you have any questions about the above information, please get in touch with us before signing the agreement below. A copy of this policy will be emailed to you for future reference.

Thank you!

Policy Agreement